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Openings and farewells, from the most formal to the most relaxed

Good morning, Mrs Hale - Morning.

How to use this sheet

English has no separate polite and familiar pronouns, so much of the weight of respect and distance falls on the phrase you open with. That first phrase tells the other person how close you believe the two of you already are. A long opening with a title and a surname, like the one in the top row, sets a respectful distance; the clipped one-word form further down closes that distance to almost nothing. Neither is more correct than the other. What matters is that the distance you claim matches the distance the other person expects, because a mismatch is heard instantly, long before anyone notices your grammar.
Read each row from left to right. The first column gives the fixed phrase, the second the situation where it belongs, and the third what your listener concludes about the relationship the moment they hear it. The table is in two blocks: the first eight rows are for arriving, the last four for leaving. Each block begins with the most distant form and grows more relaxed as you go down, so the ordering starts again at the ninth row. If you are unsure, choose from the middle of the block you need: those rows offend nobody, in either direction.
GreetingWhen it fitsWhat it signals
Good morning, Mrs Hale.Before midday, with someone you address by titleFull respect, professional distance
Good afternoon.After midday, at a desk, a shop or a receptionCorrect and neutral; no closeness claimed
Good evening.Arriving somewhere in the eveningFormal courtesy, usual in hotels and restaurants
Hello. How are you?Almost anywhere, with almost anyonePolite without being stiff; the safest choice
Hi. Nice to meet you.Meeting someone new in a relaxed workplaceFriendly; treats you both as equals
Hi there. How's it going?A colleague or neighbour you see oftenWarm; assumes you already know each other
Morning.Passing someone at work early in the dayBrief and familiar; very common in Britain
Hey. All right?Close friends, family, people your own ageVery casual; a greeting, not a real question
Goodbye. Thank you for your time.Leaving a meeting or an interviewFormal close; marks the end clearly
It was a pleasure to meet you.Leaving someone you were introduced to todayPolite warmth at a first meeting
See you tomorrow.Leaving colleagues at the end of the dayOrdinary and friendly; expects a next time
Take care. Bye.Friends and family, ending a visit or a callAffectionate and relaxed

In use

Good morning, Mrs Hale, your visitor is here. Hello, I am Ana, and I am new in this office. Take care, and see you on Monday.

Watch out

Good night, everyone, I have just arrived at the party.

The phrase in the third row and the one people say at the very end of an evening are near twins, one word apart, and learners reach for the wrong one constantly. The third row is an arrival phrase: you use it walking into a hotel, a restaurant or somebody's home once the evening has started. Its twin is a departure phrase, which is why it appears nowhere in the table; it belongs to the doorway, the last words of the day, or the moment before sleep. The incorrect sentence above opens with that departure phrase and then announces an arrival, so the listener hears a contradiction and often assumes you are leaving again.
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